Rewarded Engagement

Give players a reason to come back

Players don't announce they're leaving, and re-engagement often starts only once they're gone. Rewarded engagement asks players what would keep them, through Xsolla Choice, while they're still playing. They get a digital item they keep in exchange for agreeing to be contacted, so when they slip you can reach them directly and bring them back.

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All the things for Rewarded Engagement

Xsolla Choice

Asks the question and takes the opt-in with it, paying a real item for the answer.

Xsolla Choice

More tech & tools

Xsolla Backpack

Sets the cadence and issues the items into Backpack, where they stay after the session ends. The claim path lives on the Xsolla Web Shop and the Xsolla App, in line with store policy.

Xsolla Backpack

Your Channels Shrink Every Year

Push and email reach fewer players as opt-outs grow. When someone lapses you often have no way left to reach them at all.

Win-Back Means Paying Twice

Retargeting bids against yourself. You pay a network again for a player who already installed once.

Points Stop Mattering the Day They Leave

In-game currency and points have no value outside the game, so they do not hold a lapsing player. Leaving costs them nothing.

Consent, Not a Loyalty Program

A useful reward traded for permission to stay in touch. You do not rent their attention through a network: they give it to you, and the reward is theirs to keep.

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Who For

For Product and Growth Teams

Teams who need a permissioned audience they can contact next month, built while players are still in the game.

For LiveOps and CRM Teams

Run the ask as a targeted quest rather than a push blast, and read opt-in and return per cycle.

For Growth Marketers

New opportunities to contact in one motion, with surveys designed together with your team.

How it works

Step 1

Connect

The player links their account through Xsolla Link and opts in to sharing data with you.

Step 2

Answer

Xsolla Choice asks what they actually want, and a real item lands in their Backpack for answering.

Step 3

Re-engage

When usage falls below a threshold, a LiveOps campaign targets the cohort. Quests set the cadence, Rewards Distribution issues the items, and the player claims through the Xsolla Web Shop or the Xsolla App.