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Retention for Consumer Brands

Win back lapsed customers for your brand

Bring lapsed customers back, and earn permission to keep talking to them, by giving them something that holds its value outside your own programme. The reward is a real item in the customer’s Backpack, and they keep it.

All the things for consumer brand retention

Offerwall

Bring customers back with CPE quests tied to a repeat visit, review or re-engagement action. Xsolla ID keeps the return visit attributable.

Offerwall

More tech & tools

Sponsored Quests

Sponsored Quests

Your product is the reward in in-game quests, meta-game milestones or a standalone page, priced on completion. You control the supply and keep fulfillment.

Xsolla ID

Xsolla ID

Ties every return visit to a real, attributable identity, so you own the data on who bought and why.

The Item Doesn’t Expire

An impression evaporates. An item the brand mints sits in a customer’s Backpack and keeps working.

Know Who Comes Back

Every customer is identifiable through Xsolla ID, so you see exactly who returns.

Who For

Tile 1

For Brand Marketers

Leave something in the customer’s hands after the campaign ends, so you can bring them back.

Tile 2

For E-commerce Teams

Keep your funnel as it is: the purchase stays on your site and the reward lands in Backpack.

How it works

Step 1

Reward

Identify the lapsed cohort through Xsolla ID and your own activity signal.

Step 2

Control

Build the quest for that cohort specifically, at a cadence they can finish.

Step 3

Fulfill

Rewards Distribution pays the item into their Backpack on completion, and you read who returned.