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Bring lapsed customers back, and earn permission to keep talking to them, by giving them something that holds its value outside your own programme. The reward is a real item in the customer’s Backpack, and they keep it.
All the things for brand retention
Offerwall
Drive subscription sign-ups and product actions with CPA quests. The reward lands in the customer’s Backpack and Xsolla ID keeps the action attributable.
More tech & tools
Sponsored Quests
Your product is the reward in in-game quests, meta-game milestones or a standalone page, priced on completion. You control the supply and keep fulfillment.
Xsolla ID
Ties every action to a real, attributable identity, so attribution stops being a guess.
Know Who Comes Back
Every customer is identifiable through Xsolla ID, so you see exactly who returns.
Attribution Built In
The reward is the tracking event, tied to a real, attributable identity.
A Reward They Keep
The reward is a real item in their Backpack, a lasting reason to come back to your brand.
Ask What They Want
Xsolla Choice runs a quick survey of simple A-or-B questions. You get real answers from real customers, and they’re rewarded in their Xsolla Backpack.
How it works
Reward
Identify the lapsed cohort through Xsolla ID and your own activity signal.
Control
Build the quest for that cohort specifically, at a cadence they can finish.
Fulfill
Rewards Distribution pays the item into their Backpack on completion, and you read who returned.
Who For
For Brand Marketers
Bring customers back with rewards they earn, without building a new campaign from scratch.
For E-commerce Teams
Turn the QR code on every box into a claim surface and a reason to come back.
For Loyalty Teams
Give unredeemed points a market value instead of leaving them as a balance-sheet liability.
Retention for Brands
Win back lapsed customers for your brand
Company
Quick Links
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